ORDER RELATED QUERIES

How long would the order delivery take ?

Delivery of the product will be made in 3-5 days after placing the order. We usually ship all orders under 24 hours.

Is COD available? Are there any shipping charges?

The COD option is not available right now due to large number of fake orders. Other payment options such as Debit/Credit cards, Paytm and UPI are available.

The shipping is free above ₹399, whereas express shipping charges of ₹49 will be charged below the mentioned amount.

Is it safe to buy from Capîshe?

Yes, 100%. We do not store any of your payment information. If you face any issues with our order, our team of professionals is there to help you out.

How do I track my order?

Once your order is shipped, we will share a tracking code via email. Enter that tracking code here to track your order.

Do you accept returns?

Yes, if you received a damaged item or if the product is not as described on the website, you will receive a full refund to your original payment source, if you face any such issue, write to us at care[at]capishe.in along with valid video proof.

What if I miss the delivery of my order on the delivery day?

Assuming you’re not present when our courier partner attempts to deliver your order, they will make 2 more re-attempts on the successive days, after which your package will be sent back to us.

Do you also deliver orders outside India?

No, currently we are only available in India.

ACCOUNT RELATED QUERIES

When the order payment is taken of my bank account?

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What is wishlist?

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What should I do if I receive a damaged or wrong product?

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Can I change or cancel my order?

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What is “package tracking“ in my orders?

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